Refund and Returns Policy

Choose Your Choice opens the doorway for everybody to shop over the Internet. Our dedicated quality assurance team works round the clock personally to make sure the right packages reach on time. Our services are at your doorsteps with the lowest delivery charge. We process all deliveries through reputed courier service as well as our in-house delivery team. We deliver products all over Bangladesh. If there is any modification in delivery charge for a particular item, it will be mentioned in product details.

Order confirmation and delivery completion are subject to product availability. Delivery time may differ from one item to another. It can differ from standard delivery to beyond that.



STANDARD DELIVERY:

If your delivery address is within Chattogram city, products will be delivered by within 2-3 business days. If it is outside Chattogram then it will take 7 business days. If you order after 4 PM, it will be considered as an order of next business day.
Our Business Day: Saturday to Thursday except for public holidays.

In case of a paid order, Choose Your Choice  cannot be held liable if the customer does not receive it within 1 months.

REPLACEMENT/REFUND POLICY

 



We hope that you'll love everything you ordered from thetechrock.com. But if you are not satisfied, you can return or exchange it within 30 days from the delivered date.

Note: We aren't able to accept returns or exchanges unless they have been authorized by our Customer Service team [email protected]. We do not accept returned items that were sent back directly without notifying us first. If you want to returns or exchanges, please contact us to provide your Order Number and state the reason. After receiving your email with exchange/return request, our customer service representatives will send the exchange/return instructions back to you via email. Please follow the instructions to process the exchange/return.

We're sorry you didn't love your ordered from thetechrock.com. Read the instructions below to learn more about returns or exchanges.

Order Cancellationt

a. For orders canceled within 24 hours of purchase but have not been shipped, we will offer a full refund.

b. We will NOT accept an order cancellation request if the orders have been shipped. Please apply for return after receiving the package.

c. Generally, you will receive a refund within 5 to 15 business days. (If no refund is received within 30 days, please contact us via email)

Return/Exchange Process

a. Items can be returned or exchanged within 30 days from the delivered date. Note that overdue requests may not be accepted.

b. Return shipping fees are at the customer's own expense.

c. We'll email you once processing your refund or exchange and the refund will be issued to your original payment method. Generally, you will receive a refund within 5 to 15 business days. (If no refund is received within 30 days, please contact us via email)

Note: All return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging. If not, the buyer is responsible for all incurred fees and there will be no refund. If you run into any issues, feel free to drop us an email at.tf

For further inquiries:

If you have any further questions, please contact our customer services at:

3413 Newburg Rd, Louisville, KY 40218, USA.

Phone:  +880963104326

 

Choose Your Choice opens the doorway for everybody to shop over the Internet. Our dedicated quality assurance team works round the clock personally to make sure the right packages reach on time. Our services are at your doorsteps with the lowest delivery charge. We process all deliveries through reputed courier service as well as our in-house delivery team. We deliver products all over Bangladesh. If there is any modification in delivery charge for a particular item, it will be mentioned in product details.

Order confirmation and delivery completion are subject to product availability. Delivery time may differ from one item to another. It can differ from standard delivery to beyond that.

STANDARD DELIVERY:

If your delivery address is within Chattogram city, products will be delivered by within 2-3 business days. If it is outside Chattogram then it will take 7-8 business days. If you order after 4 PM, it will be considered as an order of next business day.
Our Business Day: Saturday to Thursday except for public holidays.

In case of a paid order, Choose Your Choice  cannot be held liable if the customer does not receive it within 1 months.

REPLACEMENT/REFUND POLICY